“Since DOT issued its Chronically Delayed Flight (CDF) policy in 2009, Southwest has operated more than 20 million flights with no other CDF violations. Any claim that these two flights represent an unrealistic schedule is simply not credible when compared with our performance over the past 15 years.” Source: Southwest Airlines responded to the Transportation Department having upheld its commitment to punish airlines for persistent travel disruptions by suing Southwest Airlines and issuing a fine against Frontier Airlines. If all goes to plan, Southwest will face maximum civil penalties for its ‘chronic’ delays.
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